Refund & Returns Policy
If you change your mind after you have placed the order, as long as the products have not been dispensed, we will offer a full refund. Please email us on sales@slimittoday.com quoting your order number and delivery address and we will process the refund.
Once the medication is dispensed however, you will not be able to cancel your order and we are unable to offer you a refund after this point. This is due to legislation around prescription medication as well as the product having been prepared and labelled specifically for you at this stage.
To be clear, you will not be able to return your order and we will not be able to issue a refund if you have received it and changed your mind (at any point after it was dispensed). In order to make modifications or cancel an order, please make sure to get in touch with us as soon as possible after placing it, as orders may be processed and filled the same day.
Your original credit card will be used to process refunds.
If you have received the wrong order then email us immediately on sales@slimittoday.com and no later than 24 hours after delivery. We will investigate the matter and resolve it accordingly.
Please email us at sales@slimittoday.com as soon as possible if you have received a defective or broken gadget, and we will check into the situation for you right away. We will respond to your email within 24 to 48 hours. Unless we specifically request it, kindly do not return Saxenda shots to us. Law requires us to dispose of them as soon as they are received, therefore we won’t be responsible for paying returns until you send us an email requesting the return. This also holds true for medications that have been sent back to us after delivery attempts failed.